THERAPY

Focuses on emotional wellbeing, mental health, past experiences, trauma, relationships, coping, and patterns that affect daily functioning. It may involve deeper emotional processing, trauma-informed work, and resolving distress.

COACHING

Focuses on the future, growth, leadership, action, performance, clarity, and accountability. Coaching is non-directive and assumes individuals are capable, resourceful, and whole.

HOW THEY WORK TOGETHER AT AKOYA

You do not need to choose between therapy or coaching. Sessions naturally flow between both depending on what you bring that day.

Harmony’s integrative lens ensures:

• Navigating which lane we are in, counselling or coaching

• Safety if deep emotions arise

• Support for goals and performance

• Awareness of nervous-system patterns

• Movement toward meaningful personal + professional growth

• Respect for both therapeutic and coaching boundaries

If your needs fall outside Akoya’s scope (e.g., psychiatric care, detox, crisis intervention), Harmony will discuss appropriate referrals.

The International Coaching Federation Global Coaching Client Study shows most clients reported improved work performance, better business management, more efficient time management, increased team effectiveness, and more growth and opportunities.

The same study found that coaching clients noted greater self-confidence, enhanced relationships, more effective communications skills, better work-and-life balance and an improvement in wellness.

Nearly 70 percent of individuals indicated they had at least made back their initial investment. The median suggests that a client who achieved financial benefit from coaching can typically expect an ROI of more than three times the amount spent.

Clinical counselling helps people improve their mental, emotional and physical health while encouraging positive relationships with self, others, and the larger community.

The building of a trusting and comfortable relationship between client(s) and counsellor is important as counselling may cover topics of distress, therefore questions or comments on the counselling process are invited at any time.

Therapy can help a person to gain a new understanding about their problems and to acquire new ways of coping with and solving those problems. Therapy can help a person to develop new skills and to change behaviour patterns. Therapy can contribute to an increased sense of self-esteem.

Yes, I offer virtual online sessions!

If you live in BC you are eligible for registered clinical counselling or coaching and can claim your fees for extended health benefits.

If you live anywhere outside of BC you are eligible for coaching only and cannot claim your fees for extended health benefits.

Please book on Jane App directly using a valid credit card. The card will be kept on file for late cancellations. Direct payment is due on the day of each individual session. Deposits are required for individual and team retreats.

Your session time is reserved for you.

• 24 hours’ notice is required for cancellations or changes to individual therapy or coaching sessions

• 72 hours’ notice is required for cancellations or changes to individual therapy and coaching retreats

• 2-weeks notice is required for cancellations or changes to team therapy and coaching retreats

• Missed sessions or late cancellations are charged the full fee

• Three or more forfeited sessions may result in paused services

• A credit card is required on file to book sessions.

• The fee for each session is clearly displayed in Jane App.

• Your card is charged on the day of your appointment.

• E-transfer may be used only with pre-approval.

• All services are non-refundable once delivered.

GST Exemption

Registered Clinical Counselling services are GST-exempt. Integrated therapy–coaching services are billed as counselling and are also GST-exempt. If you wish to receive coaching services as a stand-alone service, GST is applicable.

No Direct Billing

Receipts will be provided for insurance submission.

Akoya does not direct bill or communicate with insurance providers.

No, clinical counselling services in BC became GST expect on Dec. 20, 2024. Coaching is included as a clinical counselling service if you live in BC.

GST is only charged on coaching services if you live outside of BC and are engaging in coaching services without therapy.

Sliding Scale is by invitation only - limited sponsorships are available.

Akoya is unable to provide on-call or crisis services. Every healing process includes ups and downs, including therapy or coaching. If you need immediate support, please contact your local crisis line or emergency services (9-1-1).

You may contact Akoya by:

• Phone: 866-405-8157

• Text: number provided upon booking

• Email: harmony@akoyatherapy.com

Please note:

• Email/text is for scheduling only

• Confidential or therapeutic material should not be sent electronically

• Messages are responded to within 2 business days

• Akoya is not a crisis service

Bookings are made through the Jane App. Reminders are sent by email and/or SMS.

Business Hours:

We will be in touch with you during our business hours only. Check the Contact Page on the akoaytherapy.com website for the most up-to-date business hours. We strive for a 4-day work week to prioritize wellness for all.